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Education Library

Explore our library of recordings from our spring education webinar series covering a wide range of medical professional liability risk management topics.

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The Blame Game: When Medical Professionals Point Fingers

2020 Spring Education Webinar

Recorded on May 13, 2020

Presenter

Donna Keil, BSN, RN

Program Description

It’s easy to point fingers, but in healthcare, it’s not a good idea. Blaming others for poor outcomes or medical mistakes is detrimental to patients and may also put a provider at higher risk for litigation. In this webinar, Donna Keil presents examples of medical malpractice lawsuits generated primarily due to finger-pointing among healthcare providers. She also discusses tips for conversations with patients who experience poor outcomes or medical mistakes and provides strategies for appropriate documentation.